Do you have questions about our products?

Use the links to the left to find the answers.

 

Our customer support philosophy is to service you as quickly as possible. We try to get your questions answered on the spot. In the event that it is not, we will ensure that you get your answers as quickly as we possibly can.

 

Before contacting support to ask a question about a product, please check the FAQ (Frequently Asked Questions) to see if there is a known answer. You may also find an answer in the Knowledge Base.

 

The Community Forum is a message board for users to help each other. You are encouraged to read and post. Please speak freely and share your experiences in using our products. Your posts are not filtered, but any defamatory or inappropriate material will be removed. Corrections will be made to any factual errors. Technical issues posted to the forum will not necessarily be resolved by other users.

 

If you lost your license code or download instructions, you can find that information under the Registration Info link.

 

If you didn't find an answer to your question in the FAQ, Community Forum, or the Knowledge Base, you can contact the Support Team directly using the Ask a Question link.

 

Chocksett Software has taken great care to make quality products. Some problems might be fixed by downloading the latest version of the software. If you do find a bug, use the Help Desk link to report it. It will be fixed as soon as possible. Please do not assume someone else will report it.

 

You can also use the Help Desk link to submit feature requests that you would like to see in the next product release. Feature requests will be prioritized based on your input.

 

Customization Services

 

Most of the time, if we see that a feature request is likely to be beneficial to many users, we will implement the request free of charge. If however, the request is very specific to your situation, we can provide you with customization services at a competitive rate. Send your inquires to .